Utilities

Casselberry Utilities is made up of four divisions which operate and maintain the water and wastewater system. The City provides water and wastewater services to over 50,000 people both inside and outside City limits. The utility consists of:

  • 3 Water Treatment Plants
  • 1 Water Reclamation Facility
  • 222 miles of water main pipe
  • 1,409 fire hydrants
  • 179 miles of gravity sewer and force main pipe
  • 3,268 manholes
  • 72 lift stations
  • 42 miles of reclaimed water main pipe

Contact us:

Utility Manager
Phone: (407) 262-7725 Ext. 1228
email


Physical Address
Public Works Department
95 Triplet Lake Drive
Casselberry, FL 32707

Phone: (407) 262-7725
Fax: (407) 262-7767

Hours
Monday - Thursday
7:00 a.m. to 6:00 p.m. 

The Water Production Division is responsible for the operation and maintenance of the City’s water treatment plants. Each treatment plant has three wells with a production capacity of approximately 19.4 million gallons per day (MGD). The drinking water supply for the City of Casselberry is the Floridan aquifer. The water storage capacity of the system is approximately 3.35 million gallons across six ground storage tanks and three elevated storage tanks (water towers). The average daily water flow is approximately 5.0 MGD. Treatment at the plants includes aeration, granular activated carbon filtration, disinfection, and addition of a corrosion control inhibitor. Attached below is the City’s latest Consumer Confidence Report containing information on the City’s drinking water quality.

The Distribution & Collection Division is responsible for the operation and maintenance of the water distribution piping, valves and hydrants; sanitary sewer mains and manholes; reclaimed water distribution system piping and valves; and the pressure force mains from the wastewater pumping (lift) stations.

The Lift Station Division is responsible for the operation and maintenance of the 72 wastewater pumping (or "lift") stations in the City of Casselberry wastewater collection system. Each lift station collects wastewater from the gravity (flows downhill) collection system and pumps the wastewater through pipes called force mains to the treatment facility. Each lift station has a storage tank called a wet well that holds the wastewater until it is pumped. Six of these lift stations pump into force mains of the City of Orlando's Iron Bridge Road Wastewater Treatment Facility. Those stations and force mains are owned by the South Seminole and North Orange County Wastewater Transmission Authority.

The Water Reclamation Division is responsible for the operation and maintenance of the City’s Water Reclamation Facility, which is permitted to treat 2.20 million gallons per day (MGD) of wastewater. The wastewater treatment process consists of primary (screening & grit removal), secondary (biological), tertiary (filtration), disinfection, and further processing for land application and the production of reclaimed water.

NEW! Click here for the latest Water Quality Report.

The City has updated its Utility Standards Manual and Standard Details in 2019. To receive a copy, please contact the City’s Utility Engineer via email or at 407-262-7725 Ext. 1761.