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Residential Utility Rate Listing
Effective October 1, 2023
Water
Rates per ERC (Equivalent Residential Connection)
Inside City Limits
FIXED AMOUNTS | CONSUMPTION IN GALLONS | CHARGE PER THOUSAND GALLONS |
|---|---|---|
$11.39 Base Fee per Month (Includes no usage) | 0 - 4,999 | $2.13 |
5,000 - 9,999 | $3.54 | |
10,000 - 19,999 | $5.98 | |
20,000 or more | $9.60 |
Outside City Limits
| FIXED AMOUNTS | CONSUMPTION IN GALLONS | CHARGE PER THOUSAND GALLONS |
|---|---|---|
$12.82 Base Fee per Month (Includes no usage) | 0 - 4,999 | $2.40 |
5,000 - 9,999 | $3.98 | |
10,000 - 19,999 | $6.73 | |
20,000 or more | $10.80 |
Irrigation - Potable
Rates per ERC (Equivalent Residential Connection)
Inside City Limits
| FIXED AMOUNTS | CONSUMPTION IN GALLONS | CHARGE PER THOUSAND GALLONS |
|---|---|---|
| $11.39 Base Fee per Month (Includes no usage) | 0 - 11,999 | $5.98 |
| 12,000 or more | $9.60 |
Outside City Limits
| FIXED AMOUNTS | CONSUMPTION IN GALLONS | CHARGE PER THOUSAND GALLONS |
|---|---|---|
| $12.82 Base Fee per Month (Includes no usage) | 0 - 11,999 | $6.73 |
| 12,000 or more | $10.80 |
Irrigation - Reclaimed
Rates per ERC (Equivalent Residential Connection)
Only Available to Limited Areas Inside City Limits
| FIXED AMOUNTS | CONSUMPTION IN GALLONS | CHARGE PER THOUSAND GALLONS |
|---|---|---|
| $7.36 Base Fee per Month (Includes no usage) | 0 - 11,999 | $2.16 |
| 12,000 or more | $6.13 |
Sewer
All Sewer Charges are Based on Total Water Usage Through the Potable House Water Meter
Inside City Limits
FIXED AMOUNTS | CONSUMPTION IN GALLONS | CHARGE PER THOUSAND GALLONS |
|---|---|---|
| $16.17 Base Fee per Month (Includes no usage) | 0 - 4,999 | $6.38 |
| 5,000 or more | $7.99 |
Outside City Limits
FIXED AMOUNTS | CONSUMPTION IN GALLONS | CHARGE PER THOUSAND GALLONS |
|---|---|---|
$18.19 Base Fee per Month (Includes no usage) | 0 - 4,999 | $7.18 |
5,000 or more | $8.99 |
Stormwater
Inside City Limits Only
$9.75 per month per ERU (Equivalent Residential Unit) or household as established by law effective April 1, 1994.
Garbage
Inside City Limits Only
MANDATORY CHARGE APPLIED TO ALL ACTIVE WATER SERVICE ACCOUNTS | |
|---|---|
| Standard Fee per Month | $25.11 |
| Side Door Collection with Doctor's Note | $25.11 |
| Side Door Collection without Doctor's Note | $35.11 |
| Recycling | Optional |
Taxes
| Location | Tax Amount |
|---|---|
| Inside City Limits | 10.00% |
| Seminole County | 4.00% |
| Orange County | 10.00% |
Special Service Charges
| Description | Fee |
|---|---|
| Application Fee | $30.00 |
| Bench Test | $50.00 |
| Broken Seal - 1st Offense | $250.00 |
| Broken Seal - Subsequent | $500.00 |
| Emergency Shut Off After Hours | $40.00 |
| Lock Off Fee - Delinquent Account | $30.00 |
| Reconnect Fee - Delinquent Account | $40.00 |
| Meter Tampering - 1st Offense | $250.00 |
| Meter Tampering - Subsequent | $500.00 |
| Trip Fee | $25.00 |
| Unauthorized Connection - 1st Offense | $250.00 |
| Unauthorized Connection - Subsequent | $500.00 |
| Vacation Status | $25.00 per occurrence |
- Additional fees exist
Returned Check Fees
| Face Value of Returned Check | Fee |
|---|---|
| $0.00 - $50.00 | $25.00 |
| $51.00 - $300.00 | $30.00 |
| $300.00 or more | $40.00 or 5% of face value, whichever is greater |
Rates listed above are for a 3/4 inch meter. Larger meters have higher base rates. Contact Utility Customer Service at (407) 262-7700 Option 4 for additional information.
Adjustments are available in the event of leaks, pool repairs, etc., when PROOF OF REPAIR is provided to Customer Service which may be hand delivered, mailed or submitted online.
PROOF OF REPAIR is defined as:
A) Copy of plumbing invoice or receipts
B) Consumption must be double the average
C) Submittal must be within 45 days of repair
D) Allow 10 working days for completion