Residential Utility Rate Listing

Effective October 1, 2022

Water

Rates per ERC (Equivalent Residential Connection)

Inside City Limits

FIXED AMOUNTS
CONSUMPTION IN GALLONS
CHARGE PER THOUSAND GALLONS
$11.39 Base Fee per Month (Includes no usage)





0 - 4,999
$2.13
5,000 - 9,999
$3.54
10,000 - 19,999
$5.98
20,000 or more
$9.60

Outside City Limits

FIXED AMOUNTSCONSUMPTION IN GALLONSCHARGE PER THOUSAND GALLONS
$12.82 Base Fee per Month (Includes no usage)
0 - 4,999
$2.40
5,000 - 9,999
$3.98
10,000 - 19,999
$6.73
20,000 or more
$10.80

Irrigation - Potable 

Rates per ERC (Equivalent Residential Connection)

Inside City Limits

FIXED AMOUNTSCONSUMPTION IN GALLONSCHARGE PER THOUSAND GALLONS
$11.39 Base Fee per Month (Includes no usage)0 - 11,999$5.98
12,000 or more$9.60


Outside City Limits

FIXED AMOUNTSCONSUMPTION IN GALLONSCHARGE PER THOUSAND GALLONS
$12.82 Base Fee per Month (Includes no usage)0 - 11,999$6.73
12,000 or more$10.80

Irrigation - Reclaimed

Rates per ERC (Equivalent Residential Connection)

Only Available to Limited Areas Inside City Limits

FIXED AMOUNTSCONSUMPTION IN GALLONSCHARGE PER THOUSAND GALLONS
$7.36 Base Fee per Month (Includes no usage)0 - 11,999$2.16
12,000 or more$6.13

Sewer

All Sewer Charges are Based on Total Water Usage Through the Potable House Water Meter

Inside City Limits

FIXED AMOUNTS
CONSUMPTION IN GALLONS
CHARGE PER THOUSAND GALLONS
$16.17 Base Fee per Month
(Includes no usage)
0 - 4,999$6.38
5,000 or more$7.99


Outside City Limits

FIXED AMOUNTS
CONSUMPTION IN GALLONS
CHARGE PER THOUSAND GALLONS
$18.19 Base Fee per Month
(Includes no usage)
0 - 4,999
$7.18
5,000 or more
$8.99


Stormwater

Inside City Limits Only

$9.45 per month per ERU (Equivalent Residential Unit) or household as established by law effective April 1, 1994.

Garbage

Inside City Limits Only

MANDATORY CHARGE APPLIED TO ALL ACTIVE WATER SERVICE ACCOUNTS
Standard Fee per Month$24.15
Side Door Collection with Doctor's Note$24.15
Side Door Collection without Doctor's Note$34.15
RecyclingOptional


Taxes

LocationTax Amount
Inside City Limits10.00%
Seminole County4.00%
Orange County10.00%


Special Service Charges

DescriptionFee
Application Fee$30.00
Bench Test$50.00
Broken Seal - 1st Offense$250.00
Broken Seal - Subsequent$500.00
Emergency Shut Off After Hours$40.00
Lock Off Fee - Delinquent Account$30.00
Reconnect Fee - Delinquent Account$40.00
Meter Tampering - 1st Offense$250.00
Meter Tampering - Subsequent$500.00
Trip Fee$25.00
Unauthorized Connection - 1st Offense$250.00
Unauthorized Connection - Subsequent$500.00
Vacation Status$25.00 per occurrence
  • Additional fees exist

Returned Check Fees

Face Value of Returned CheckFee
$0.00 - $50.00$25.00
$51.00 - $300.00$30.00
$300.00 or more$40.00 or 5% of face value, whichever is greater


Rates listed above are for a 3/4 inch meter.  Larger meters have higher base rates.  Contact Utility Customer Service at (407) 262-7700 Option 4 for additional information.

Adjustments are available in the event of leaks, pool repairs, etc., when PROOF OF REPAIR is provided to Customer Service which may be hand delivered, mailed or submitted online.

PROOF OF REPAIR is defined as: 

A)    Copy of plumbing invoice or receipts

B)    Consumption must be double the average

C)    Submittal must be within 45 days of repair 

D)    Allow 10 working days for completion