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Application for Commercial Water Utility Service

  1. Application for Commercial Water Utility Service

  2. The below application can be printed and brought to City Hall at 95 Triplet Lake Drive, Casselberry, FL 32707.

  3. Please allow 1 business day for processing.

  4. For questions, contact Utility Customer Service by phone at (407) 262-7700 Option 4 or by email at CustomerService@casselberry.org.

  5. if known

  6. Under Florida law, e-mail addresses are public records.

  7. Service Address

  8. If same day service is needed, applications must be made in person. The deposit must be paid before service will be activated.

  9. Mailing Address

    Only complete this section if the Mailing Address is different than the Service Address.

  10. All new commercial accounts are required to have a reduced pressure backflow prevention device installed and tested by a certified backflow prevention tester at all potable water meters that service this account. All existing backflow prevention devices are to be tested and repaired upon notice from the City of Casselberry. Fire line sprinkler systems may also be required to have an approved backflow device installed.

  11. Inspection hours are 7:00 a.m. to 5:30 p.m. Monday through Thursday.

  12. Permits are required for all installations.

  13. Please contact the Cross Connection Control Division at (407) 262-7725 Ext. 1712 for questions.

  14. Submit

    Completed forms may be mailed to P.O. Box 180819, Casselberry, FL 32718-0819 or delivered in person to 95 Triplet Lake Drive, Casselberry, FL 32707. The deposit must be paid before service will be activated.

  15. Email Notice

    Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

  16. E-Bill

  17. Under Florida law, email addresses are public records.

  18. Application Fee

    A $30.00 Non-Refundable Application Fee is assessed on all accounts.

  19. Deposit

    To guarantee the payment of any and all indebtedness for water and/or sewer service and water usage or otherwise, which may be or may become due to the City of Casselberry, (Utilities Division) a municipal corporation of Florida, for water and/or sewer usage and water used at service address. This deposit is made with the express understanding and agreement that all or any part thereof may be applied by the City of Casselberry (Utilities Division) at any time in satisfaction of said guarantee, and that the City of Casselberry (Utilities Division) may use said deposit as fully as if it was the absolute owner thereof. Upon discontinuance of service covered by this deposit and the presentation of this receipt together with proper identification, the City of Casselberry (Utilities Division) agrees to refund to the person lawfully entitled thereto said deposit less any amount then due the City of Casselberry for water, sewer or other service. Refund applies only to that portion of payment made for Guarantee of Account. Customer meter deposits shall accrue interest commencing on the 31st day after initial deposit. Accrued interest shall be forfeited if a customer closes or finals their account at anytime within 180 days from initial deposit. Accrued interest shall be credited to the accounts of continuing customers once each year not to exceed the current interest paid at the City’s depository. When a customer meter deposit has been held by the City over 24 months, it will be refunded in the form of a credit to the customer's account, if customer has maintained a good and timely payment record. This deposit shall in no way be construed to preclude the City of Casselberry (Utilities Division) from discontinuing any and all water and/or sewer service to the premises herein above described in the event of default in payment of any indebtedness for water and/or sewer and all water and/or sewer service to said premises, regardless of whether or not the amount of this deposit is sufficient to cover the amount of such indebtedness.

  20. The deposit must be paid in advance and cannot be paid online.

  21. Signature

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