Create a Website Account - Manage notification subscriptions, save form progress and more.
Show All Answers
City Hall is located at 95 Triplet Lake Drive, Casselberry, FL 32707.
The main phone number is (407) 262-7700.
City Hall is open Monday - Thursday from 7:00 a.m. until 6:00 p.m.
City Hall is closed on Fridays.
City Commission meetings are normally held on the 2nd and 4th Mondays of each month at 5:00 p.m. in the City Commission Chambers located in City Hall at 95 Triplet Lake Drive, Casselberry, FL 32707.
Please check the City Commission Agendas and Minutes page or call 407-262-7700 Ext. 1133 for more information.
You may contact the Commission by telephone at (407) 262-7700 Ext. 1133 or by email at firstname.lastname@example.org during normal business hours for scheduling appointments and inquiries. The Mayor and City Commission do not have set office hours at City Hall.
The Casselberry Mayor and City Commission are elected at-large which means they represent the entire City and not districts.
You may schedule or cancel an inspection after submitting your Building Permit package by using our Building Permit Portal.
You may view inspection results by using our Building Permit Online Portal or looking on the permit card.
If you are interested in applying for a Building Permit, please complete this online form. Applications may also be obtained by visiting City Hall at 95 Triplet Lake Dr, Casselberry, FL 32707.
You may check the status of a Building Permit by using our Building Permit Portal.
Allow a minimum of five to seven business days for residential permits.
Have you seen blight, public nuisances, illegal parking, or other Code Compliance violations in your neighborhood? If so, please report it to our Code Compliance team by visiting our Code Compliance Portal or by calling (407) 262-7766. If you submit an online complaint, you can follow along with the investigation as the case progresses.
All information provided is subject to Florida Public Records law, unless reported anonymously.
The Code Compliance Division can be reached by calling (407) 262-7766.
If code enforcement action is taken on your property and you wish to ask for a lien reduction, please contact the Code Compliance Coordinator by email or by calling (407) 262-7700 Ext. 1104.
A Business Tax Receipt is a privilege granted by the City to engage in or manage any business, profession, or occupation.
You may apply for a Business Tax Receipt between the hours of 7:00 a.m. and 6:00 p.m. Monday through Thursday at City Hall. The cost of a Business Tax Receipt will vary, depending on the type of business or service provided. If you make changes in the business, location, ownership, name, type of business operated, add a new type of business at the same location, a new application must be completed.
Yes. However, the City of Casselberry issues both the City and County Business Tax Receipts.
Initial Business Tax Receipts are valid from the date of issuance until September 30. Annual Business Tax Receipts are issued for one year, beginning October 1 and expire on September 30 of the following year. Business Tax Receipts not renewed by October 1 of each year become delinquent and are subject to a delinquent penalty. As a courtesy, the City mails renewal reminders in August. However, if the renewal reminder notice is not received, it is the responsibility of the licensee to ensure that their Business Tax Receipt is renewed prior to September 30 each year. Failure to receive a renewal reminder notice does not exempt licensee from paying any penalties for late payment.
A business which uses any name other than the owner's legal name or a properly registered corporate name, must register a fictitious name (also referred to as a DBA) with the State. Fictitious names can be registered using the Florida Department of State website.
Tax increment financing provides most of the funding for the CRA. This special funding tool provides all increases in taxes within the CRA beyond the year the CRA was established into a redevelopment fund. The year the CRA was established is the "base year." Any increase in taxes beyond the base year are provided to the redevelopment fund. Therefore, as the property taxes increase due to redevelopment projects, the redevelopment fund also increases. Tax increment financing is not an additional tax to the property owner.
The CRA has design standards for new development and rehabilitation. These guidelines regulate façade treatments, infrastructure, landscaping, and site design. All building improvements and site plans must be reviewed by the Community Development Department and all projects three acres or greater in property area must be approved by the City Commission. Opens in New Window
Opens in New Window
The CRA's fiscal year runs from October 1 to September 30.
If an applicable reason exists, the account holder may submit a Utility Adjustment Request Form with supporting documents. The City will review the customer's account and may make an adjustment. If the request is approved, a Utility Customer Service Representative will contact the customer after the adjustment is completed to advise of the amended balance due.
As a customer of City of Casselberry Utilities Division, you may request an adjustment on your current water bill if you have recently encountered double the usage of consumption due to a leak, pool fill or new sod in a 12-month period or unexplained/unintended usage once in a 3-year period. The adjustment request must be submitted within 45 days of repair and 30 days from bill date for unexplained/unintended use. Valid proof of repair must be included. The submittal of this request does not prevent your account from collection activity, including service interruption. Please refer to the adjustment ordinance 18-1499 and/or adjustment policy for full details.
If a payment plan is desired, the account holder must speak with a Utility Customer Service Representative by visiting the Customer Service desk at City Hall or by calling (407) 262-7760.
The St. Johns River Water Management District has established mandatory watering restrictions, which specify the days and times when customers may irrigate. The days depend on whether the customer has an odd or even numbered address, and the time of year.
Treatment of wastewater (also called sewage) is an essential service for a densely populated area such as the City of Casselberry. The wastewater treatment process consists of primary (screening and grit removal), secondary (biological), tertiary (filtration), disinfection, and further processing for land application and the production of reclaimed water. To view more information regarding reclaimed water, visit the Water and Wastewater page.
The City of Casselberry does not add fluoride to its water. However, the City of Casselberry’s water naturally contains about 0.2 parts per million of fluoride. To view the most recent Water Quality Report for the City, visit the Water and Wastewater page.
If you suspect illicit discharge or illegal dumping that may be impacting City lakes or its stormwater system, including storm inlets and retention ponds, please report it either by calling (407) 262-7725 or through the Seminole County Watershed Atlas.
Reports of suspected violations can be made anonymously.
Pet licenses are required for all cats, dogs, and ferrets residing in Seminole County. County pet licenses may be obtained from Seminole County Animal Services - Licensing Division located at 232 Eslinger Way, Sanford, FL 32773. For more information on pet licenses, please call (407) 665-5201.
Yes. Qualified applicants residing in the City Of Casselberry are entitled to exemption from City millage on $5,000 of assessed value in excess of their standard homestead exemption. For more information, please contact the Seminole County Property Appraiser's Office or call (407) 665-7556.
The Seminole County Health Department has a satellite office conveniently located at 132 Sausalito Boulevard, Casselberry, FL 32707. For more information, visit them on the web at Seminole County Health Department or call (407) 665-3000.
This information may be obtained through the Seminole County Property Appraiser's Office on their website or by calling (407) 665-7506.
Several elementary, middle school and high school zones service Casselberry. You may obtain your specific zones by entering your address on the Seminole County Public Schools website.
State of Florida Driver's Licenses and State Identification Cards are issued through the Department of Highway Safety & Motor Vehicles. To reach the department by phone, call (407) 665-1000.
Vehicles and boats are registered through the Seminole County Tax Collector's Office. A branch is conveniently located in Casselberry at 104 Wilshire Blvd, Casselberry, FL 32707. This is in the Wilshire Plaza on Semoran Boulevard. For more information, please call the Tax Collector's Office at (407) 665-1000.
Marriage licenses are issued by the Clerk of the Circuit Court of Seminole County, and may be obtained in Casselberry at their Wilshire Plaza office located at 376 Wilshire Boulevard, Casselberry, FL 32707. For more information, please call (407) 665-4300.
For Animal Control questions, please contact Seminole County Animal Services online or by calling (407) 665-5201.
Any questions concerning your City property taxes should be directed to the Seminole County Tax Collector's Office or by calling (407) 665-1000.
Residents should contact the Seminole County Mosquito Control Program. For more information, call (407) 665-5542 or email email@example.com.
Mosquito spraying requests can be made online and the County maintains a map of areas to be treated.
To order a recycling bin, please click here or contact the Public Works Department at 407-262-7725, ext. 1225.
Engineering Permits can be obtained by completing, signing, and submitting an application along with the required documentation. Please visit here for a check list of required documents. To find out more information, please contact the Construction and Permitting Manager at 407-262-7725, ext. 1227 or via email.
The City of Casselberry does not provide trash cans for garbage at this time. Standard trash cans can be purchased at local stores of your choice. For more information, please contact the Public Works Department at 407-262-7725, ext. 1225.
The City of Casselberry has several contractors working on a variety of projects throughout the City. For best results, please contact the Public Works Administrative office at 407-262-7725, ext. 1225 or via email.
The City of Casselberry provides garbage collection services for residents within the City limits (with few exceptions). Residents receive regular garbage collection twice a week and once a week for yard waste and recycling. Generally, large/bulk items can be collected on the second collection day, depending upon the type of item. To arrange for collection of large or bulk items, please contact the Public Works Department at 407-262-7725, ext. 1225.
Irrigation meters can be obtained by completing and submitting an online application by clicking here. Please visit the Irrigation web page for more information.
Street lights within the City of Casselberry are owned and maintained by Duke Energy. To report a street light outage, click here. Please be sure to identify the pole location and ID number, prior to submitting the request, whenever possible.
The City of Casselberry partners with Seminole County to provide comprehensive mosquito control. Please submit requests to Seminole County Mosquito Control online, via email, or phone at 407-665-5542.
A trail is a paved path that is used for transportation and recreation by pedestrians, bicyclists, inline skaters, and any other non-motorized users. It reconnects communities fragmented by intensely urban development, and provides a safe, alternative way to travel between schools, churches, business districts, public services, parks, and government centers. Access to parks and linkage of existing open space increases recreation opportunities for communities in the corridors and connects the communities to a regional trail system. Every effort is made to create an accessible trail, in accordance with national transportation standards.
National studies have shown that recreational trails do not increase neighborhood crime. In fact, the residents along a trail tend to feel a sense of pride and ownership in their trail and monitor activities along its path. As the appropriate use of the trail by pedestrians and bicyclists increases, inappropriate behavior declines.
National studies have shown that homes near a recreational trail may see an increase in property values. In a survey of recent home buyers sponsored by the National Association of Realtors and the National Association of Home Builders, trails ranked as the second most important community amenity out of a list of 18 choices. These trails also have the potential to create jobs, expand local businesses, attract new or relocating businesses, increase local tax revenues, decrease local government expenditures, and promote a local community.
The City prides itself on its measures of environmental protection. In the construction of a trail, the City meets the regulations regarding tree replacements and in environmentally sensitive areas, boardwalk sections are often used. These trails or "greenway corridors" (linear open spaces connecting recreational, cultural and natural areas) are traditionally recognized for their environmental protection.
Yes, dogs are permitted in all public parks and trails provided they are under the continuous control of the owner and on a leash of six feet or less. However, please pick up after your pet. Pet waste can cause disease and pollute our waterways.
Alcoholic beverages are prohibited in all City parks and trails.
Residents who live near the trail are able to walk or bike to the facility. The Trailhead, located at the intersection of Marigold Road and S Winter Park Drive, offers parking.
The Casselberry Greenway Trail is up to 12 feet wide, depending on the existing conditions of the location.
Regulatory and informational signage is located at the Trailhead and along the trail. Regulatory signage provides information about safety (traffic signs) and usage hours. Informational signage provides assistance in navigation via mile markers.
The Casselberry Greenway Trail is open from dawn until dusk.
For most of the trail, there is no lighting at this time because the Casselberry Greenway Trail is only open for use during daylight hours.
In case of emergency, call 911. The non-emergency phone number for the Casselberry Police Department is 407-262-7616.
This trail is maintained by the Casselberry Parks and Maintenance Division of the Public Works and Utilities Department. To report a maintenance issue, please call 407-262-7725.
Visit the Casselberry Transportation page or contact the Public Works Divisions Director, at 407-262-7725, ext. 1234 or via email to L Barden.